Refund, Return & Replacement Policy

At SavSea, we are committed to delivering high-quality, sustainable personal care products that promote conscious living. Since our range includes personal hygiene items such as toothbrushes, earbuds, combs, loofahs, and seed paper pencils, we maintain strict hygiene standards and follow a no-return or exchange policy.

❌ Order Cancellations

Orders once placed cannot be cancelled. Please ensure your cart is accurate before placing the order.

🚫 Returns & Exchanges

Due to the personal hygiene classification of our products, returns and exchanges are not permitted.

✅ Refunds & Replacements – Accepted ONLY If:

You received a defective, or incorrect product
The pincode becomes unserviceable due to natural calamities or emergencies

To be eligible, you must report the issue within 3 days of delivery.

🚨 No Support for Third-Party Purchases

We cannot entertain refund, return, or replacement requests for products purchased through third-party sellers or platforms. If you’ve purchased SavSea products from another website or retailer, please contact them directly for support.

📩 How to Raise a Complaint

To report a valid issue, email us at [care@savsea.com] within 3 days of delivery, including:

Your Order ID
Your Registered Email ID
Relevant photos and videos

Our team will thoroughly review your complaint and respond with a resolution within a reasonable timeframe.

⚠️ Please Note:

Products purchased during sales or promotional offers are not eligible for cancellation, return, refund, or exchange.

🌱 Sustainable Packaging Promise

We strive to offer minimal and eco-friendly packaging, ensuring your products are delivered safely and securely while reducing environmental impact.

Thank you for choosing SavSea and supporting a greener planet. For questions, feel free to reach out—we’re always here to help.