At SavSea, we are committed to delivering high-quality, sustainable personal care products that promote conscious living. Since our range includes personal hygiene items such as toothbrushes, earbuds, combs, loofahs, and seed paper pencils, we maintain strict hygiene standards and follow a no-return or exchange policy.
❌ Order Cancellations
Orders once placed cannot be cancelled. Please ensure your cart is accurate before placing the order.
🚫 Returns & Exchanges
Due to the personal hygiene classification of our products, returns and exchanges are not permitted.
✅ Refunds & Replacements – Accepted ONLY If:
- You received a defective, or incorrect product
- The pincode becomes unserviceable due to natural calamities or emergencies
To be eligible, you must report the issue within 3 days of delivery.
🚨 No Support for Third-Party Purchases
We cannot entertain refund, return, or replacement requests for products purchased through third-party sellers or platforms. If you’ve purchased SavSea products from another website or retailer, please contact them directly for support.
📩 How to Raise a Complaint
To report a valid issue, email us at [[email protected]] within 3 days of delivery, including:
- Your Order ID
- Your Registered Email ID
- Relevant photos and videos
Our team will thoroughly review your complaint and respond with a resolution within a reasonable timeframe.
⚠️ Please Note:
- Products purchased during sales or promotional offers are not eligible for cancellation, return, refund, or exchange.
🌱 Sustainable Packaging Promise
We strive to offer minimal and eco-friendly packaging, ensuring your products are delivered safely and securely while reducing environmental impact.
Thank you for choosing SavSea and supporting a greener planet. For questions, feel free to reach out—we’re always here to help.
